Privacy Policy
Last updated October 13, 2026
Who we are
VentBytez is a trade name of UrbanBytez Solutions L.L.C., a Georgia limited liability company (“we”, “us”). This policy explains what we collect when you visit ventbytez.com, buy a service, or register for a webinar we host for one of our clients. Questions: support@ventbytez.com.
What we collect
- Clients: your name, business details, email, phone number, billing information handled by our payment processor, and the recordings, slides, copy and other materials you send us.
- Webinar registrants (on behalf of our clients): the details a registrant enters on a client's registration page, typically name and email, plus session attendance, watch time, offer clicks and any questions they submit.
- Website visitors: a random per-tab number, campaign tags and referring host, and page, button and form events. Per-tab records are deleted after 30 days and contain no IP address or contact details. This first-party measurement sets no cookies and sends nothing when Global Privacy Control or Do Not Track is enabled. The free webinar audit runs in your browser; your answers are not sent to us.
Launch requests. When you send a launch request from our website, we collect what you enter (name, business, email, optional phone, website, chosen plan, what your webinar is about and your timeline), whether you ticked the follow-up box, and a one-way hash of your IP address used only to prevent abuse. We use it to reply to you in writing, and our email delivery provider passes it to our sales inbox. Requests that don't lead to a client relationship are deleted within 12 months. We'll send further follow-up only if you ticked the box, and you can opt out anytime.
Workshop registrations. When you register for a free workshop on ventbytez.com/workshops/ we store: name, email, business, workshop, whether the follow-up box was ticked, the exact consent wording, its version and the time, a one-way hash of your IP address, your country (from Cloudflare), the utm_source and utm_campaign tags in the link you arrived by, the time you registered, unsubscribe time, if any. The consent wording is stored only if you tick the follow-up box. We use it to send you the joining details, to send the recording link and one follow-up about the product the workshop covers (only if you ticked the box), and to count registrations by workshop. When a workshop is delivered on Zoom, we give your name and email to Zoom, the webinar service we use, so it can send you the joining link. Workshop products are sold by UrbanBytez, which is also a trade name of UrbanBytez Solutions L.L.C. We do not sell these details. Registrations are kept up to 12 months, then deleted. You can unsubscribe from the follow-up at any time using the link in any message, or by writing to support@ventbytez.com.
How we use it
- To build, host and run the automated webinars you purchase, and to send the reminder and follow-up emails that are part of your plan.
- To process payments, provide support and send service notices.
- To produce the performance reports included in your plan.
- To protect our services against fraud and abuse, and to meet legal obligations.
Parts of our production process use artificial-intelligence tools, for example to transcribe and edit recordings and to draft page and email copy. Your materials are used only to deliver your service and are not sold or used to market anyone else.
Registrant data belongs to our clients
When someone registers for a client's webinar, we process that information on the client's behalf and according to their instructions. The client is responsible for having a lawful basis to contact their registrants and for honoring unsubscribe requests, which our emails include automatically. Registrants who want their data removed can contact the webinar's host or email us.
Who we share it with
We never sell personal information. We share it only with service providers that help us run VentBytez, such as our payment processor (Stripe), hosting and content-delivery provider (Cloudflare), email delivery provider and AI processing providers, under terms that limit their use to providing services to us. We may also disclose information when required by law.
Retention and security
We keep client materials and registrant data for as long as your service is active, then for up to 90 days so you can export it, after which we delete it unless the law requires us to keep it longer. Billing records are retained as required for tax and accounting. We use encryption in transit, access controls and least-privilege access to protect data.
Your choices
You can ask to access, correct, export or delete your information by emailing support@ventbytez.com. Every marketing and follow-up email includes an unsubscribe link.
Canadian privacy
At launch, we serve English-language businesses in Canada outside Quebec; Quebec and French-language client or registrant journeys are not available. For Canadian clients and registrants within that scope, we handle personal information in line with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA). Our systems and service providers are located in the United States, so your information may be stored and processed there and may be accessible to authorities under US law.
Reminder and follow-up messages we send for a client go only to people who registered for that client's webinar, identify the sender, and include a working unsubscribe option, consistent with Canada's Anti-Spam Legislation (CASL). Unsubscribe requests are honored within 10 business days. Privacy questions or requests: support@ventbytez.com or (888) 375-6330 (toll-free from the US and Canada).
Changes
We'll post any changes to this policy on this page and update the date above. Material changes will be emailed to active clients.