Legal

Terms of Service

Last updated October 13, 2026

1. The agreement

These terms are an agreement between you and UrbanBytez Solutions L.L.C., doing business as VentBytez (“VentBytez”, “we”). By purchasing or using a VentBytez service you agree to them. If you're buying for a business, you confirm you're authorized to bind it.

2. What we provide

We turn the presentation you supply into an automated webinar, including the editing, pages, scheduling, emails and hosting described in the plan you purchase on our pricing page at the time of purchase. Parts of our production process are performed with the help of artificial-intelligence tools and reviewed against our quality checklist.

3. Your materials and your responsibilities

• You keep ownership of everything you send us and of the finished webinar built from it. You give us permission to use your materials only to deliver and host your service.
• You confirm you have the rights to everything you supply (including music, images and the people who appear), and that your materials and offers are lawful and truthful.
• You are responsible for your offer, your claims and your compliance with laws that apply to your marketing, including email, text-message and advertising rules in the United States (such as CAN-SPAM and the TCPA) and Canada (such as Canada's Anti-Spam Legislation, CASL).
• Webinars we host are presented as scheduled showings of a recording. You agree not to ask us to, or yourself, misrepresent them as live events.
• We may decline or remove content that is unlawful, deceptive, infringing or harmful, including content making medical, financial or income claims we reasonably believe are misleading.

4. Timing

We confirm the delivery timeline for your private preview in writing before you pay your build fee, based on your recording, your plan and the information requested in our intake. Delays caused by missing or unusable materials extend that timeline. Changes are requested and delivered in writing.

5. Fees, billing and cancellation

• Build fees are paid upfront. Monthly plans bill in advance each month starting when your webinar goes live (Launch: starting 30 days after go-live).
• You can cancel a monthly plan anytime by email. We confirm the cancellation in writing. Cancellation takes effect at the end of the current paid period; we don't issue partial-month refunds. After cancellation we provide an export of your registrant list and video on request.
• Founding-client pricing stays in effect for as long as your plan remains continuously active.
• All prices are in US dollars (USD), including for clients in Canada; your card issuer may apply its own currency conversion.
• Prices exclude any taxes that may apply, including Canadian GST/HST or QST where applicable.

6. Our 30-day build guarantee

If you aren't satisfied with the quality of your preview, email us within 30 days of payment of your build fee and we'll refund the build fee in full. The guarantee covers the build fee only. Monthly fees for periods already provided are not refunded.

7. No guarantee of results

Results depend on your offer, your audience and your traffic. We do not promise any number of registrations, attendees, calls or sales. Calculators and audits on our site are estimates based on the numbers you enter.

8. Service availability

We use reputable infrastructure providers and work to keep your webinar available at all times, but we can't guarantee uninterrupted service. If a scheduled showing fails to run because of our error, tell us and we'll credit that month's fee in proportion to the downtime.

9. Limitation of liability

To the extent permitted by law, our total liability for any claim relating to the services is limited to the fees you paid us in the three months before the claim arose, and we are not liable for indirect, incidental or consequential damages such as lost profits.

10. Governing law

These terms are governed by the laws of the State of Georgia, USA. Before starting any formal dispute, we both agree to try to resolve it in writing for at least 30 days.

11. Changes and contact

We may update these terms; the version in effect at the time of your purchase applies to that purchase. Questions: support@ventbytez.com.